Data privacy

With this privacy policy, we would like to inform you about the type, scope and purpose of the processing of personal data on our website. Personal data is all data that has a personal reference to you, e.g. name, address, email address or user behaviour.

Who is responsible for data processing at our company

Responsible for data processing is

Ahlden Immobilien GmbH

Managing Director Daniela Ahrens

Hauptstr. 131-133

28816 Stuhr

Stuhr, Germany

info@ahlden-immobilien.de

www.ahlden-immobilien.de

Web hosting

To maintain our online presence, we use an internet service provider on whose server the website is stored (hosting) and who makes our website available on the internet. The internet service provider processes contact data, content data, contract data, usage data, inventory data as well as meta and communication data on our behalf. Legal basis: The legal basis for the processing described above is our legitimate interest in the efficient and secure provision of our online offer, Art. 6 para. 1 lit. f GDPR in conjunction with Art. 28 GDPR (order processing contract).

If you only use our website for information purposes, our internet service provider only collects the personal data that the browser you use transmits to its server. This is the following data:

IP address

the date and time of access to our website

Time zone difference to Greenwich Mean Time (GMT)

access status (HTTP status)

the amount of data transferred

the internet service provider of the accessing system

the browser type and version you are using

the operating system you are using

the website from which you may have reached our website

the pages or sub-pages that you visit on our website.

The aforementioned data is stored as log files on the servers of our internet service provider. This is necessary in order to display the website on the device you are using and to ensure stability and security. Our legitimate interest in data processing lies in the aforementioned purposes. Legal basis: The legal basis for this is Art. 6 para. 1 sentence 1 lit. f GDPR. Duration: The above data for the provision of our website is stored for a period of 7 days and then deleted. Prevention: Since the processing of the above data is absolutely necessary for the provision of our website, there is no right of objection.

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored on the device you are using. Cookies neither transmit viruses nor can they execute programmes. Rather, they are primarily used to exchange information between the device you are using and our website in order to make our website more user-friendly and effective for you. A distinction must be made between temporary (transient) cookies and persistent cookies. Transient cookies include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows our website to recognise your computer when you return to our website. The session cookies are deleted when you log out or close your browser. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You have the option of deleting these cookies at any time in the security settings of your browser.

Cookies are used to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change. In particular, information on language settings or log-in information may be stored in these cookies.

In addition, we also use cookies on our website that enable us to analyse your visit to our website. In particular, information on search terms entered, the frequency of page views or the utilisation of website functions may be stored in these cookies. These cookies enable us to track how often and in what way the website and its functions are used. They therefore serve to improve the quality and user-friendliness of our website, in particular the content and functions. This enables us to continuously optimise our offering. The data collected in this way is pseudonymised by technical precautions. It is therefore not possible to link the data to your person. The data is not stored together with other personal data relating to you.

Our legitimate interest in data processing lies in the aforementioned purposes. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f GDPR.

As the cookies are stored on your computer, you as the user also have full control over the use of cookies. You have the option of using your browser's security settings to determine whether cookies are stored at all. For example, you can choose not to accept cookies from the outset or only accept them on request, or you can specify that cookies are deleted every time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Storage period/deletion

We delete or block your personal data as soon as the purpose of storage has been achieved or no longer applies. Any further storage will only take place if we are required to do so by national or European regulations. In this case, the data will be blocked or deleted when the storage period prescribed by the respective regulations has expired, unless we need your data to fulfil a contract concluded between us or if this is necessary for the assertion, exercise or defence of legal claims.

Contact via contact form, e-mail, social media or telephone

If you use the contact form offered on our website or contact us by e-mail, telephone or social media and provide us with personal data. telephone or social media and provide us with personal data, this data will be automatically stored and processed by our company to process your enquiry. This data is only processed for correspondence with you. Data is transmitted via our contact form using an encrypted SSL connection. Your data will not be passed on to third parties. Purpose: We need your name so that we can address you in our reply. We need your e-mail address to be able to answer your enquiry. We need your telephone number so that we can fulfil your callback request. Legal basis: The legal basis for the use of your data as described above is Art. 6 para. 1 lit. a GDPR. Deletion: The personal data collected by us will be deleted if it is no longer required. We review the necessity every 2 years. You can also revoke your consent to data processing at any time.

Use of Webplanner booking tool

We use the Webplanner software to display occupancy, booking enquiries and bookings for our holiday properties. All personal data provided by you on our website will be processed and used by us in order to be able to process the booking enquiry or booking, and this data will also be used to provide you with all relevant data for your booking enquiry or booking. The data collected for the booking enquiry or booking will be forwarded to the following third parties:

We have concluded a corresponding data processing agreement with the provider of the webplanner software.

webplanner.de - Holiday home management for landlords

Drubbel 3

48143 Münster

Datenschutzhinweis webplanner

<a href="https://www.webplanner.de/datenschutz/" target="_blank">https://www.webplanner.de/datenschutz/</a>

Using Webplanner Calendar

We use the webplanner software from the German provider Webplanner, Drubbel 3, 48143 Münster, Germany, to display the occupancy times of our holiday properties.

To the provider's data protection notice:<a href="https://www.webplanner.de/datenschutz/" target="_blank">https://www.webplanner.de/datenschutz/</a>

Right to information: In accordance with Art. 15 GDPR, you can request confirmation as to whether and which of your personal data we process. In addition, you can request information from us free of charge about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint and the origin of your data if it was not collected by us. You also have the right to obtain information as to whether your personal data has been transferred to a third country or to an international organisation. If this is the case, you have the right to receive information about the appropriate guarantees in connection with the transfer.

Right to rectification: In accordance with Art. 16 GDPR, you may request the rectification of inaccurate or completion of incomplete personal data stored by us and concerning you.

Right to erasure: In accordance with Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us if we do not need to process it for the following purposes

To fulfil a legal obligation,

for the establishment, exercise or defence of legal claims

to exercise the right to freedom of expression and information, or

for reasons of public interest referred to in Art. 17 para. 3 lit. c and d GDPR.

Right to restriction: In accordance with Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data if

the accuracy of the data is contested by you, for a period enabling us to verify the accuracy of the personal data

the processing of your data is unlawful, but you oppose the erasure of the data and request the restriction of their use instead

we no longer need the personal data for the purposes of the processing, but you require the data for the establishment, exercise or defence of legal claims

you have objected to the processing of your data in accordance with Art. 21 GDPR, but it is not yet certain whether the legitimate reasons that authorise us to continue processing outweigh your rights despite your objection.

Right to information: If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to inform all recipients to whom the personal data concerning you have been disclosed of the rectification or erasure of the data or the restriction of processing requested by you, unless this proves impossible or involves a disproportionate effort. You have the right to be informed by us about these recipients.

Right to data portability: In accordance with Art. 20 GDPR, you may request that we receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format or request that it be transmitted to another controller.

Right to lodge a complaint: In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. To do so, you can contact the supervisory authority of your usual place of residence, your workplace or our company headquarters.

Right of cancellation

In accordance with Art. 7 (3) GDPR, you have the right to withdraw your consent to the processing of your data at any time. The revocation declared by you does not change the legality of the processing of your personal data carried out until the revocation.

Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on a balancing of interests (Art. 6 para. 1 lit. f GDPR). This is particularly the case if the data processing is not necessary for the fulfilment of a contract. If you make use of your right to object, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that there are compelling legitimate grounds for data processing that outweigh your interests and rights.

Irrespective of the above, you have the right to object at any time to the processing of your personal data for the purposes of advertising and data analysis.

Please send your objection to the contact address of the controller given above.

YouTube

We use YouTube components on this website, a service provided by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

YouTube is a video portal where users can watch videos free of charge. YouTube offers website operators the option of embedding videos on their own website. For this purpose, YouTube provides a code snippet that displays the video in a so-called inline frame. After a page or subpage of our website is called up on which such an embedding has taken place, the Internet browser you are using is prompted to download video components of the respective embedded video or clip. This process requires YouTube to read the IP address assigned to you; otherwise, YouTube would not be able to transmit the video to your browser. YouTube can recognise that you have visited one of our pages on which we have embedded a YouTube video if you are logged in to YouTube. This information is transmitted to YouTube even if you do not click on the YouTube video. Both YouTube and Google collect this information and associate it with your YouTube account. Prevention: You can prevent this data transfer at any time by logging out of your YouTube account or by setting an opt-out cookie at the following link https://adssettings.google.com/authenticated after logging in to your Google account by clicking the unsubscribe button. Legal basis: The legal basis for the prescribed use of the data is Art. 6 para. 1 lit. f GDPR.

Information on the third-party provider:

Registered office within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Google Maps

We use "Google Maps" on our website, a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google").

Google Maps is used to visualise geographical information. Google collects and processes the IP address of the visitor. This is transmitted to Google regardless of whether Google Maps is actually used or whether you are logged into your Google account. Your IP address will be assigned to your Google account if you are logged into it when you visit our website. This data is transferred to external Google servers in the USA. Google is a participant in the Privacy Shield Agreement and is certified for data processing in accordance with European standards. Google may pass on this data collected via the technical process to third parties. Purpose: The integration of Google Maps serves to simplify visualisation and navigation during a visit to our site. Google processes data for the purposes of advertising, market research, website design and the provision of customised advertising. Legal basis: The legal basis for the aforementioned use of the data is Art. 6 para. 1 lit. f GDPR. Prevention: You can prevent the allocation of data by not using Google Maps on our website and by logging out of your Google account before your visit. You can also deactivate JavaScript in your browser to prevent the map display.

Information on the third-party provider:

Registered office within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Social media plugins

Our website uses social media plugins from the providers listed below. You can recognise which plugin belongs to which provider by the respective logo with which the plugin is marked.

We have deactivated the social media plugins on our website by default so that data is not automatically transferred to the provider of the plugin when our pages are accessed. We use the so-called 2-click solution for this. If you wish to use a plugin, you have the option of activating it by clicking on the corresponding button. Only then will the plugin be loaded and the collection of information and its transmission to the provider be triggered. Even if you do not have an account with the respective social network and are not logged in there, the data can be sent to the corresponding provider by the active social media plugin.

The data collected may be stored and analysed by the provider in order to create user profiles for the purposes of advertising and market research. You have the right to object to the creation of user profiles. To exercise this right, you must contact the provider of the plugin.

You can find out for what purpose and to what extent data is collected by the provider in the respective data protection declarations of the providers provided below.

We ourselves do not collect any personal data by means of the social plugins or through their use. We have no influence on what data an activated plugin collects and how this data is used by the provider.

We use social plugins from the following companies on our website:

Twitter

Twitter is a service of Twitter Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107 - USA

Registered office in the EU: Twitter Inc, 26 Fernian St, Dublin - Ireland

Instagram

Instagram is a service of Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025 - USA

Whatsapp is a service of Whatsapp Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 - Ireland

Facebook

Facebook is a service of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304 - USA

Registered office in the EU: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 - Ireland

Google Analytics

We use ‘Google Analytics’ on our website, a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: ‘Google’).

Among other things, Google Analytics collects data about which website you came to our website from (so-called referrers), which subpages of the website you accessed or how often and for how long a subpage was viewed and what interactions you made.Google Analytics sets a cookie (see the term above under the heading Cookies).the files store data about the user's behaviour. We use the AnonymizeIP function to anonymise your IP address so that it is shortened and can no longer be associated with your visit to our website. Other information transmitted is not assigned to the anonymised IP address by Google or linked to it. The information generated in this way is transferred to external Google servers in the USA and stored there. Google is a participant in the Privacy Shield Agreement and is certified for data processing in accordance with European standards. Google may pass on this personal data collected via the technical process to third parties. We have concluded an order processing agreement with Google. Under this agreement, Google is authorised and obliged to analyse the information obtained for us and to compile statistical reports for us on the type and scope of website use. These statistics enable us to constantly improve our offer, to carry out a cost-benefit analysis of our Internet marketing and to make our Internet presence more interesting and user-friendly for you as a user. Purpose: Our interest in analysing user data as described above constitutes the purpose of using Google Analytics.

The information generated in this way is transferred to external Google servers in the USA and stored there. Google is a participant in the Privacy Shield Agreement and is certified for data processing in accordance with European standards. Google may pass on this personal data collected via the technical process to third parties. We have concluded an order processing agreement with Google. Under this agreement, Google is authorised and obliged to analyse the information obtained for us and to compile statistical reports for us on the type and scope of website use. These statistics enable us to constantly improve our offer, to carry out a cost-benefit analysis of our Internet marketing and to make our Internet presence more interesting and user-friendly for you as a user. Purpose: Our interest in analysing user data as described above constitutes the purpose of using Google Analytics. The information generated in this way is transferred to external Google servers in the USA and stored there. Google is a participant in the Privacy Shield Agreement and is certified for data processing in accordance with European standards. Google may pass on this personal data collected via the technical process to third parties. We have concluded an order processing agreement with Google. Under this agreement, Google is authorised and obliged to analyse the information obtained for us and to compile statistical reports for us on the type and scope of website use. These statistics enable us to constantly improve our offer, to carry out a cost-benefit analysis of our Internet marketing and to make our Internet presence more interesting and user-friendly for you as a user. Purpose: Our interest in analysing user data as described above constitutes the purpose of using Google Analytics. Legal basis: The legal basis for the use of the data described above is Art. 6 para. 1 lit. f GDPR. Deletion: The data collected and transmitted by us in this way is automatically deleted after 26 months. You can find more information on Google's terms of use and data protection at https://www.google.de/analytics/terms/de.html Prevention: You can prevent the storage of cookies by downloading and installing the browser add-on provided by Google. This is available at https://tools.google.com/dlpage/gaoptout?hl=de. However, you may then no longer be able to use all the functions of our website to their full extent. Alternatively, you can prevent the storage of cookies by setting an opt-out cookie, which will prevent your data from being collected on our website in the future. To do this, please click on the following <link> You also have the option of preventing the storage of cookies by setting this in your browser. You can delete cookies that have already been set at any time.

Information on the third-party provider:

Registered office within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html

Data use by Google when you use our partners' websites or apps: https://www.google.com/intl/de/policies/privacy/partners

Use of data for advertising purposes: http://www.google.com/policies/technologies/ads

Personalised advertising by Google: http://www.google.de/settings/ads

Google AdWords

We use ‘Google AdWords’ on our website, a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google AdWords is a service for displaying internet advertising in the form of adverts. The adverts are displayed as search results in the search engine results or in the Google advertising network. We use Google AdWord to define certain keywords. Our adverts are then displayed by Google in the search engine results when you use the Google search engine to retrieve a search result that is related to the keyword. In the Google advertising network, our adverts appear on relevant websites. If you click on one of the adverts, you will be redirected to the website advertised by us. Google AdWords sets a cookie (see the term above under the heading Cookies). This allows both Google and us to track whether you have reached our site via our advert and whether you have taken any further action here, such as making a purchase, using a contact form or calling us. For this purpose, the pages you visit, including your IP address, are collected by the cookie and transferred to Google servers in the USA. Google analyses this data in order to produce a report with statistical statements about the number of visitors generated by the advertisement and the success of the advertising measure. This enables us to optimise our advertisements. Other information transmitted is not assigned to the IP address by Google and is not linked to it. Google may pass this data on to third parties. Beyond the aforementioned, we do not receive any information/data about the people who click on our adverts. Purpose: The aforementioned interests represent the purpose of using Google AdWords. Legal basis: The use is based on Art. 6 para. 1 lit. f GDPR as the legal basis. Prevention: You can prevent the setting of cookies by setting this in your browser. Cookies that have already been set can be deleted in your browser. You can also object to the use of interest-based advertising by clicking on the following link and manually deactivating the corresponding options http://www.google.com/ads/preferences. It is also possible to deactivate interest-based advertising by clicking on the following link http://www.aboutads.info/choices.

Information on the third-party provider:

Registered office within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Google AdSense

We use ‘Google AdSense’ on our website, a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: ‘Google’).

The service allows us to display our own adverts on third-party sites. Google AdSense sets a cookie (see the term above under the heading Cookies), which is used to collect your origin, the number of clicks made, including your IP address, and transfer them to Google servers in the USA. We have no influence on the quantity or quality of the data transmitted. Further transmitted information is only assigned to the IP address by Google if you are logged into your Google account at the same time as you visit our website. In addition, Google AdSense uses so-called tracking pixels; a miniature graphic that is used within websites and collects information that makes it possible to determine visitor traffic on the websites. Purpose: The aforementioned interests represent the purpose of using Google AdSense. Legal basis: The legal basis for use is Art. 6 para. 1 lit. f GDPR. Prevention: You can prevent the storage of cookies by setting this in your browser. Cookies that have already been set can be deleted in your browser. You can also object to the use of interest-based advertising by clicking on the following link and manually deactivating the relevant options http://www.google.com/ads/preferences. It is also possible to deactivate interest-based advertising by clicking on the following link http://www.aboutads.info/choices.

Information on the third-party provider:

Registered office within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

AdSense: https://www.google.de/intl/de/adsense/start/

Facebook Pixel

We use the Facebook Pixel, Custom Audiences and Facebook Conversion function of Facebook Inc. 1 Hacker Way, Menlo Park, CA 94025, USA on our website.

Facebook Pixel is an analysis tool with which we can evaluate the effectiveness of the adverts we place on Facebook (so-called ‘Facebook Ads’). It enables us to build target groups for our adverts. This enables us to display our Facebook ads only to Facebook users who have previously visited one of our websites. We can also use Facebook pixels to track whether you have been redirected to our website after clicking on one of our Facebook ads. This enables us to show you adverts that are tailored to your interests. We have implemented a Facebook tracking pixel on our website for this purpose. This is a small graphic that enables log file recording and log file analysis. When you visit our website, a direct connection to the Facebook servers is established. To the best of our knowledge, Facebook receives information about which page of our website you have visited or which of our Facebook ads you have clicked on. If you are logged in to Facebook, Facebook can assign your visit to our website or the click on our Facebook ads to your Facebook account. It is also possible that Facebook will read and store your IP address and other identifying features, even if you are not logged in to Facebook. Details on how the Facebook pixel works can be found here: https://www.facebook.com/business/help/651294705016616. We also use the ‘extended synchronisation’ function. Your personal data is transmitted to Facebook in encrypted form. We also use the ‘Custom Audiences from File’ process. Your email address, as the recipient of the newsletter, is uploaded to Facebook in encrypted form. This helps us to determine the recipient of our Facebook adverts and to ensure that the adverts are only shown to interested parties. We have no influence on the quantity, quality or storage duration of the transferred data. Facebook may share your data with third parties. Facebook is a participant in the Privacy Shield Agreement and is certified for data processing in accordance with European standards. Purpose: We use Facebook Pixel to show you adverts that are of interest to you and to make our website more attractive. Legal basis: The legal basis for the use of the data described above is Art. 6 para. 1 lit. f GDPR. Prevention: You can deactivate Facebook Custom Audiences by logging into your Facebook account and setting this under the following link https://www.facebook.com/settings/?tab=ads#_ You can also deactivate the display of interest-based advertising on the following pages http://www.aboutads.info/choicesund http://www.youronlinechoices.com/uk/your-ad-choices/.

Information on the third-party provider:

Registered office within the EU: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Facebook Pixel: https://www.facebook.com/business/help/651294705016616

Advanced matching: https://www.facebook.com/business/help/611774685654668

PayPal

On our website, we offer payment processing via the payment service provider PayPal (PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg).

If you have decided to pay via PayPal, the following of your data will be transmitted to PayPal as part of the order: First and last name, address, date of birth, email address, telephone number, IP address and the data required to process the respective order. Purpose: This data is transmitted so that PayPal can carry out an identity check to process your purchase. Among other things, this makes it possible to recognise fraudulent activities and prevent the misuse of data. In addition, the data is transmitted so that PayPal can assess your creditworthiness if necessary or PayPal can forward the data to credit agencies to assess your creditworthiness in the form of a credit check. PayPal uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The data collected may also be used by PayPal for analysis purposes, in particular for customer analysis, risk analysis, data analysis for the purposes of developing and improving the services offered by PayPal. Legal basis: The legal basis for the aforementioned use of the data is Art. 6 para. 1 lit b GDPR. Deletion: The data collected and transmitted by us in this way is automatically deleted after 26 months. Further information on PayPal's terms of use and data protection can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full# Revocation: You can revoke your consent to the use of personal data at any time from PayPal. Despite revocation, PayPal may still be authorised to process, use and transmit the personal data that is absolutely necessary for contractual payment processing.

Safety measures

We also take state-of-the-art technical and organisational security measures to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties.

Up-to-dateness and amendment of this privacy policy

This privacy policy is currently valid and was last updated in May 2018. Due to changes in legal or official requirements, it may be necessary to amend this privacy policy.

This privacy policy was created with the help of the privacy policy generator of SOS Datenschutz. SOS Datenschutz is a service provided by MMR Müller Müller Rößner Rechtsanwälte Partnerschaft, based in Berlin.