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Steigerstieg 1

38644 Goslar

Email:

rezeption@biga-hotels.de 

Telefon: 

05325 5463810

Vielen Dank für Ihre Nachricht!

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  • What do I need to consider if I bring my dog?
    You are welcome to bring your dog to our hotel. Please register your dog in advance or send us a short message so that we can make the necessary preparations. For your furry friend we charge an additional €15.00 per night and room on top of your booking price. We can provide you with a water bowl. Unfortunately, dogs are not allowed in the dining room, but you can eat your meals together in our fireplace lounge. We can offer you a dog menu and even a dog beer especially for your darling.
  • Can I cancel my booking at short notice?
    If you book directly with us, the following cancellation conditions apply: up to 21 days before arrival: free of charge 20 - 14 days before arrival: 10% of the travel price 13 - 7 days before arrival: 20% of the travel price 6 - 3 days before arrival: 50% of the travel price 2 - 1 day(s) before arrival: 80% of the travel price on the day of arrival: 100% of the travel price For groups with more than 6 rooms, one room can be cancelled free of charge at any time (including the day of arrival). We also offer you a 25% early bird discount on the travel price if you make a booking >30 days in advance, but this is non-cancellable.
  • Can I have dinner at the hotel?
    You have the option of booking half board, which includes dinner every evening. Half board (2-course menu) for adults aged 12 and over costs €25.00 per person/evening . Children (6 - 11 years) pay €12.50. We also offer à la carte dinner for all guests. A plate meal costs €18 and a two-course meal costs €25 per person per evening. You can find our menu here!
  • Can I check in early or check out later?
    We will be happy to check for you whether it is possible to offer you a late check-out or an early check-in on the day you wish. In general, a late check-out is possible until 1 p.m. and an early check-in from 2 p.m. Please inform us of your preferences in advance of your stay. For this we charge a one-off fee of €20.00 per room.
  • Can a cot be provided?
    Many of our rooms can accommodate a child's bed. Please let us know your requirements when booking so that we can make the necessary arrangements. For a child's bed we charge €5.00 per night and room in addition to the booking price.
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